隐私政策
更新日期:2026年7月2日
一、适用范围
本政策适用于「多肉帮帮」移动应用提供的账号、AI
识别、档案管理、养护记录、会员与云端同步等服务。使用本应用即表示你已阅读并理解本政策。
本政策适用于「多肉帮帮」移动应用提供的账号、档案管理、养护记录、会员与云端同步等服务。使用本应用即表示你已阅读并理解本政策。
二、我们收集的信息
1. 账号信息:手机号、密码哈希、昵称。
2. 植物与养护数据:多肉档案、养护记录、备注及你主动上传的植物照片。
3. AI
识别数据:你选择用于 AI
识别的图片、文字描述、环境信息以及生成的识别结果和养护建议。
4.
位置信息:仅在室外模式下,经你授权后获取设备位置,并将经纬度发送给天气服务,用于查询本地天气与湿度。
5.
设备与日志信息:设备标识、IP
地址、系统版本、应用版本、网络状态及必要的错误日志,用于注册风控、登录安全、同步稳定与问题排查。
6.
订阅信息(如开通会员):通过 Apple
内购产生的交易凭证与订阅状态,由 Apple
与我们共同处理,我们不收集你的支付卡号。
1. 账号信息:手机号、密码哈希、昵称。
2. 植物与养护数据:多肉档案、养护记录、备注及你主动上传的植物照片。
3.
位置信息:仅在室外模式下,经你授权后获取设备位置,并将经纬度发送给天气服务,用于查询本地天气与湿度。
4.
设备与日志信息:设备标识、IP
地址、系统版本、应用版本、网络状态及必要的错误日志,用于注册风控、登录安全、同步稳定与问题排查。
5.
订阅信息(如开通会员):通过 Apple
内购产生的交易凭证与订阅状态,由 Apple
与我们共同处理,我们不收集你的支付卡号。
三、信息的使用目的
我们仅在提供核心功能所必需的范围内使用上述信息,包括:账号注册与登录、AI
品种识别与养护建议、本地与云端数据同步、会员权益校验、应用安全与故障排查、遵守法律法规要求。
我们仅在提供核心功能所必需的范围内使用上述信息,包括:账号注册与登录、多肉档案与养护记录管理、本地与云端数据同步、会员权益校验、应用安全与故障排查、遵守法律法规要求。
四、权限说明
相机:用于拍摄多肉照片进行识别与记录。
相册:用于选择已有照片进行识别、建档与养护记录。
定位:用于室外天气与湿度展示,你可随时在系统设置中关闭。
上述权限仅在对应功能触发时申请,拒绝授权不影响本地基础功能,但可能影响识别、天气或同步等能力。
相机:用于拍摄多肉照片并添加到植物档案或养护记录。
相册:用于选择或保存植物档案与养护记录图片。
定位:用于室外天气与湿度展示,你可随时在系统设置中关闭。
上述权限仅在对应功能触发时申请,拒绝授权不影响本地基础功能,但可能影响图片记录、天气或同步等能力。
五、数据存储与同步
你的多肉档案和养护记录默认保存在设备本地。开通会员并开启云端同步后,相关数据会上传至我们的服务器,用于多端备份、恢复与同步。服务器位于中华人民共和国境内。
六、第三方与共享
为提供相关功能,我们会在必要范围内使用以下服务处理数据:
1. 火山引擎 AI
服务:处理你主动提交的植物图片、文字描述和养护环境信息,用于生成识别结果与养护建议。
2. Open-Meteo
天气服务:接收设备经纬度,用于返回当地天气数据。
3.
腾讯云对象存储:存储你主动开启云端同步后上传的植物与养护图片。
4. Apple App Store:处理订阅购买、续费、恢复和退款状态,我们不获取你的支付卡号。
服务提供方可能同时处理提供服务所必需的网络信息。除提供功能、履行法律义务或取得你明确同意外,我们不会出售或向无关第三方共享个人信息。
为提供相关功能,我们会在必要范围内使用以下服务处理数据:
1. Open-Meteo
天气服务:接收设备经纬度,用于返回当地天气数据。
2.
腾讯云对象存储:存储你主动开启云端同步后上传的植物与养护图片。
3. Apple App Store:处理订阅购买、续费、恢复和退款状态,我们不获取你的支付卡号。
服务提供方可能同时处理提供服务所必需的网络信息。除提供功能、履行法律义务或取得你明确同意外,我们不会出售或向无关第三方共享个人信息。
七、你的权利
你可以随时在应用内查看、修改或删除多肉档案与养护记录,也可退出登录或关闭云端同步。你可在「我的
→ 关于多肉帮帮 → 隐私与协议」撤回 AI
数据处理同意,撤回后再次使用 AI
功能时会重新征求同意。登录后可在「我的 → 其他 →
注销账号」直接发起账号注销。注销后云端账号及关联的同步数据、媒体和会员权益将被删除;法律法规要求保留的交易与安全记录除外。本地数据仍保留在当前设备,可由你自行删除。
你可以随时在应用内查看、修改或删除多肉档案与养护记录,也可退出登录或关闭云端同步。登录后可在「我的
→ 其他 →
注销账号」直接发起账号注销。注销后云端账号及关联的同步数据、媒体和会员权益将被删除;法律法规要求保留的交易与安全记录除外。本地数据仍保留在当前设备,可由你自行删除。
八、未成年人保护
本应用主要面向成年人。若你是未成年人,请在监护人同意与指导下使用,并由监护人协助管理账号与隐私设置。
九、信息安全
我们采取合理的技术与管理措施保护你的信息,包括传输加密、访问控制与日志审计。但互联网环境并非绝对安全,请你妥善保管账号密码,避免在公共设备上保持登录状态。
十、保存期限
我们仅在实现本政策所述目的所需期间保存信息。账号注销后,云端档案、养护记录、AI
用量数据和云端媒体会被删除;Apple
交易绑定与必要安全记录可能在履行账务、退款、防范欺诈或法律法规要求的期限内保留,到期后删除或匿名化。设备本地数据不随账号注销自动删除。
十一、联系我们
运营主体:多肉帮帮
联系邮箱:florajoy.cloud@foxmail.com
如对本政策有疑问,请通过应用内反馈或上述邮箱联系我们。
十二、政策更新
我们可能根据功能或法律要求更新本政策。重要变更会在应用内提示,更新后继续使用即视为了解变更内容。
Privacy Policy
Updated: July 2, 2026
1. Scope
This Policy applies to the Succulent Assistant (多肉帮帮) mobile app
services, including accounts, AI identification, plant profiles, care
logs, membership, and cloud sync. By using the app, you acknowledge
that you have read and understood this Policy.
This Policy applies to the Succulent Assistant (多肉帮帮) mobile app
services, including accounts, plant profiles, care logs, membership,
and cloud sync. By using the app, you acknowledge that you have read
and understood this Policy.
2. Information We Collect
1. Account information: phone number, password hash, and nickname.
2. Plant and care data: plant profiles, care logs, notes, and plant
photos you upload.
3. AI identification data: photos, text descriptions, environment
information you submit for AI features, and generated identification
results and care suggestions.
4. Location information: only in outdoor mode, and only after you
grant permission, we obtain device location and send
latitude/longitude to the weather service to query local weather and
humidity.
5. Device and log information: device identifiers, IP address, OS
version, app version, network status, and necessary error logs for
registration risk control, login security, sync stability, and
troubleshooting.
6. Subscription information (if you subscribe): Apple IAP transaction
receipts and subscription status, processed jointly by Apple and us.
We do not collect your payment card number.
1. Account information: phone number, password hash, and nickname.
2. Plant and care data: plant profiles, care logs, notes, and plant
photos you upload.
3. Location information: only in outdoor mode, and only after you
grant permission, we obtain device location and send
latitude/longitude to the weather service to query local weather and
humidity.
4. Device and log information: device identifiers, IP address, OS
version, app version, network status, and necessary error logs for
registration risk control, login security, sync stability, and
troubleshooting.
5. Subscription information (if you subscribe): Apple IAP transaction
receipts and subscription status, processed jointly by Apple and us.
We do not collect your payment card number.
3. How We Use Information
We use the information only as needed to provide core features,
including account registration and login, AI variety identification
and care suggestions, local and cloud data sync, membership
entitlement checks, app security and troubleshooting, and compliance
with applicable laws.
We use the information only as needed to provide core features,
including account registration and login, plant profile and care-log
management, local and cloud data sync, membership entitlement checks,
app security and troubleshooting, and compliance with applicable laws.
4. Permissions
Camera: used to take plant photos for identification and records.
Photo library: used to select existing photos for identification,
profiling, and care logs.
Location: used for outdoor weather and humidity display; you can turn
it off anytime in system settings.
These permissions are requested only when the related feature is used.
Declining a permission does not block basic local features, but may
limit identification, weather, or sync capabilities.
Camera: used to take plant photos for profiles or care logs.
Photo library: used to select or save plant profile and care-log
images.
Location: used for outdoor weather and humidity display; you can turn
it off anytime in system settings.
These permissions are requested only when the related feature is used.
Declining a permission does not block basic local features, but may
limit photo records, weather, or sync capabilities.
5. Storage and Sync
Your plant profiles and care logs are stored on your device by
default. After you subscribe and enable cloud sync, related data is
uploaded to our servers for multi-device backup, restore, and sync.
Servers are located in the People’s Republic of China.
6. Third Parties and Sharing
To provide related features, we may use the following services as
needed:
1. Volcano Engine AI: processes plant photos, text descriptions, and
environment information you submit to generate identification results
and care suggestions.
2. Open-Meteo weather service: receives device latitude/longitude to
return local weather data.
3. Tencent Cloud Object Storage: stores plant and care images uploaded
after you enable cloud sync.
4. Apple App Store: handles subscription purchase, renewal, restore,
and refund status. We do not receive your payment card number.
Service providers may also process network information necessary to
deliver their services. Except to provide features, comply with legal
obligations, or with your explicit consent, we do not sell or share
personal information with unrelated third parties.
To provide related features, we may use the following services as
needed:
1. Open-Meteo weather service: receives device latitude/longitude to
return local weather data.
2. Tencent Cloud Object Storage: stores plant and care images uploaded
after you enable cloud sync.
3. Apple App Store: handles subscription purchase, renewal, restore,
and refund status. We do not receive your payment card number.
Service providers may also process network information necessary to
deliver their services. Except to provide features, comply with legal
obligations, or with your explicit consent, we do not sell or share
personal information with unrelated third parties.
7. Your Rights
You may view, edit, or delete plant profiles and care logs in the app
at any time, and you may sign out or disable cloud sync. You may
withdraw AI data-processing consent in Profile → About Succulent
Assistant → Privacy & Terms; after withdrawal, we will ask again
before AI features are used. After signing in, you may delete your
account in Profile → More → Delete Account. After deletion, cloud
account data, synced media, and membership benefits are removed,
except transaction and security records retained as required by law.
Local data remains on the current device and can be deleted by you.
You may view, edit, or delete plant profiles and care logs in the app
at any time, and you may sign out or disable cloud sync. After signing
in, you may delete your account in Profile → More → Delete Account.
After deletion, cloud account data, synced media, and membership
benefits are removed, except transaction and security records retained
as required by law. Local data remains on the current device and can
be deleted by you.
8. Children’s Privacy
This app is primarily intended for adults. If you are a minor, please
use it with a guardian’s consent and guidance, and ask the guardian to
help manage the account and privacy settings.
9. Information Security
We use reasonable technical and organizational measures to protect
your information, including encrypted transmission, access controls,
and audit logs. No internet environment is perfectly secure; please
keep your password safe and avoid staying signed in on shared devices.
10. Retention
We retain information only as long as needed for the purposes
described in this Policy. After account deletion, cloud profiles, care
logs, AI usage data, and cloud media are deleted. Apple transaction
bindings and necessary security records may be retained for
accounting, refunds, fraud prevention, or legal requirements, then
deleted or anonymized. Local device data is not automatically deleted
when you delete your account.
11. Contact Us
Operator: Succulent Assistant (多肉帮帮)
Email:
florajoy.cloud@foxmail.com
If you have questions about this
Policy, contact us via in-app feedback or the email above.
12. Policy Updates
We may update this Policy as features or legal requirements change.
Material changes will be noticed in the app. Continued use after an
update means you understand the revised Policy.